Terms & Conditions

  1. General description of apartments
  2. Types of apartments
  3. Prices
  4. Amenities included in the price of the apartment
  5. Services incurring extra charges
  6. Cleaning of apartments and changing of linen
  7. Check-in and Check-out
  8. Booking procedure
  9. Payment
  10. Cancellation and no-show policy
  11. Information on your rights and obligations as hotel guests in Greece
  12. Newsletter privacy statement
  13. Non-smoking policy
  14. Pet policy
  15. Wheelchair access
  16. Tap water

1. General description of apartments

1.1. All apartments contain:

  1. a fully-equipped kitchenette, with oven, fridge, hot plates, kitchen utensils, cutlery, pots and pans
  2. a TV in each apartment, with satellite reception
  3. air-conditioning (cooling and heating) in each room
  4. a safe and a telephone
  5. a private bathroom with hairdryer and shower or bath
  6. a private balcony with table and chairs, overlooking the garden. All apartments have the same orientation, i.e. towards the sea.
  7. a constant supply of hot water
  8. broom and dustpan, mop, sponges and dish-washing liquid
  9. bed linen and towels
  10. iron and ironing board
  11. clothes’ hangers
  12. bowl for hand washing
  13. drying loft
  14. mosquito nets on balcony door

1.2. Each apartment is individually furnished and decorated.

1.2.3. Each apartment can comfortably accommodate the number of persons stated in the detailed description of each apartment.

2. Categories of apartments

2.1.Studios are one-room apartments which contain two single beds (which can be transformed into one double bed) and one single bed/couch. They can accommodate up to 3 persons.

2.2.Two-Room apartments consist of one studio-type room with two single beds/couches, plus one bedroom with two single beds (which can be transformed into one double bed). They can accommodate up to 4 persons.

2.3.The Two-Room Suite (60m2 with large veranda) consists of one large studio-type room with two single beds/sofas, plus one bedroom with two single beds (which can be transformed into one double bed). It can accommodate up to 4 persons.

2.4.Three-room apartments consist of a studio-type room with one single bed/couch, plus two bedrooms with two single beds each (which can be transformed into one double bed), or one bedroom with a double bed and one bedroom with two single beds (which can be transformed into one double bed). They can accommodate up to 5 persons.

For more information on each apartment please refer to their detailed descriptions in the relevant section of our website.

3. Prices

  • Prices stated in this website are in euros and include all taxes.
  • Apartment prices are per apartment.
  • Apartment prices do not include breakfast, unless otherwise stated in the specific rate’s description.

4. Amenities included in the price of the apartment

  • Wi-Fi internet access in the living room area and in the apartments
  • TV with DVD in the living room area
  • Piano, guitar, percussions, didgeridoo in the living room area
  • Beach chairs and beach umbrellas (limited number)
  • Yoga mats (limited number)
  • Nordic walking sticks (limited number)
  • Mosquito repellent devices
  • Table tennis & giant chess
  • Bicycles (limited number)

5. Services incurring extra charges

5.1. Breakfast is not included in the price of the apartment, unless otherwise agreed. Breakfast can be served in the living room area, on the roof garden or in the apartments. We make every possible effort to ensure that most of the products used for the preparation of breakfast are local, certified organic and, where possible, fair trade.

5.2. Room service is available from 9 a.m. to 9 p.m. for breakfast, coffee, drinks and small snacks. The room service menu and price list is available in the apartments. We make every possible effort to ensure that most of the products used for the preparation of the items included in the room service menu are local certified organic and, where possible, fair trade

5.3. A laundry service is available in-house, at a cost of 5,00 € per 5 kilos.

5.4. Transfer to and from the hotel can be arranged by the reception, at the cost specified by the provider. The hotel bears no responsibility for this service, but acts only as facilitator.

5.5. Cooked or raw food delivery services can be arranged by the reception, at the cost specified by the provider. The hotel bears no responsibility for this service, but acts only as facilitator.

5.6. Extra cleaning of apartments and changing of linen

5.7. Ironing

6. Apartments cleaning

  • Apartments are cleaned twice per week. Cleaning is normally done between 9 a.m. and 2 p.m.
  • Bed linen and towles are changed twice per week.

7. Check-in and Check-out

7.1. Check-in time begins at 2 p.m. The day of arrival is paid in full, regardless of arrival time.

7.2. Check-out time is at 12 a.m. If guests decide to stay past this time and until 6 p.m. they will be charged 50% of the apartment’s rent. If they stay past 6 p.m. guests must pay an entire day’s rent.

8. Booking procedure

If you wish to make a booking at Daphne’s Club Hotel Apartments, you can book online or offline. In the latter case please make an enquiry regarding availability during your chosen dates by sending us an e-mail or calling us. If the apartment you wish to book is available we will inform you of the applicable rates and send you a booking form to fill in with your contact details and all the necessary information regarding your stay at Daphne’s Club (Arrival, Departure, Number of Persons etc).

For your reservation to be confirmed a deposit will need to be made by bank transfer, by credit card or via paypal (for this option please send us a request by email). The deposit will be equal to 25% of the total cost of your stay at Daphne’s Club, but not less than the equivalent of one day’s rent. Upon reception of the deposit you will receive a written confirmation of your booking by e-mail.

BANK ACCOUNT numbers:

EUROBANK

IBAN: GR7502600550000690200083737

SWIFT CODE: ERBKBGRAA

BENEFICIARY: DAFNIS OMILOS DIAMERISMATON A.E.

NATIONAL BANK OF GREECE


IBAN: GR20 0110 1480 0000 1484 7026 110

SWIFT CODE: ETHNGRAA

BENEFICIARY: DAFNIS OMILOS DIAMERISMATON A.E.

CREDIT CARD PAYMENT 

Eurobank Live Pay

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https://www.livepay.gr/daphnesclub.aspx

Piraeus Bank Easy Pay

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Please note that if you have chosen a specific apartment during your booking, which Daphne’s Club has confirmed, we will make every effort to ensure that this is the apartment that will be allocated to you upon arrival. However, changes may occur due to events beyond our immediate control (e.g. damages in the said apartment). In this case an equivalent or superior apartment will be allocated to you.

PayPal PAYMENTS

paypal

If you wish to pay via PayPal, please ask us to send you a payment request link.

ONLINE BOOKING

You can also book online, using our online booking system.

Please note that your reservation is not considered final until reception of the deposit.

If you make your reservation offline (by phone or e-mail), you will be required to fill in the Booking Form

9. Payment

The balance of your booking will be paid at the hotel, at the end of your stay. If your stay is longer than one week, the hotel reserves the right to require the payment of a weekly balance at the end of each week.

Payment methods accepted: Credit card, Bank transfer, Paypal

10. Cancellation and no-show policy

No fee is charged for cancellation up to 21 days before the confirmed arrival date. In case of cancellation less than 20 days before the arrival date, the aforementioned deposit will be withheld. In case of cancellation of part of the agreed number of days after a guest’s arrival he/she is required to pay the rent equivalent to 50% of the cancelled number of days. In case of no-show guests are required to pay the rent of 50% of the originally agreed number of days.

11. Information on your rights and obligations as hotel guests in Greece

Hotel guests in Greece are covered by a number of laws and decisions. If you feel you need to find out more, please contact the Greek National Tourism Organisation or the Greek consular services in your country of origin.

12. Newsletter privacy statement

Daphne’s Club Hotel Apartments has adopted EU and US standards and policies in connection with its handling of the personal information of its customers and guests.

As a general principle, no information gathered on customers and guests is to be used other than for the express purpose for which it was gather and under no circumstances are third parties to be granted access to the personal details of customers and guests.

Please note that Daphne’s Club Hotel Apartments reserves the right to change the above Terms and Conditions. All changes will be posted on this page.

13. No-smoking policy

Smoking is prohibited in all enclosed spaces in our hotel, including the apartments.

14. Pet policy

Small pets are allowed in our hotel, if they do not disturb other guests.

15. Wheelchair access

Most of our hotel apartments are wheelchair accessible.

16. Tap water

Tap water is not drinkable during the summer months.

 

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